Terms of Service

OVERVIEW

This website is operated by The Snug Club. Throughout the site, the terms “we”, “us” and “our” refer to The Snug Club. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced here or made available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, then you must not access the site or use any services. Any new features or tools added to the store will also be subject to these Terms. You can view the latest version of these Terms at any time on this page. We reserve the right to update or change any part of these Terms by posting updates to our website. It is your responsibility to check for changes. Your continued use of the site following any updates constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction or have provided consent for any minor dependents to use this site. You must not use our products for any unlawful purpose or violate any laws in your jurisdiction while using our services. You are prohibited from transmitting any malicious code or viruses. Any violation of these Terms will result in immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason. Your content, excluding payment information, may be transferred unencrypted across various networks and modified to meet technical requirements. Payment data is always encrypted during transfer. You agree not to reproduce, duplicate or exploit any part of the Service without written permission from us.

SECTION 3 – ACCURACY AND TIMELINESS OF INFORMATION

The content on this site is provided for general information purposes only. We are not responsible if any information is not accurate, complete, or current. You should not rely solely on this information to make decisions without consulting more reliable or timely sources. This site may contain historical data which is provided for reference and is not current. We reserve the right to modify the contents of this site at any time without obligation to update any information.

SECTION 4 – PRICING AND SERVICE MODIFICATIONS

Prices for our products are subject to change without notice. We may modify or discontinue services or product availability at any time. We are not liable for any changes, suspensions, or discontinuations of our services.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and in limited quantities. These are subject to our Returns Policy. We make every effort to display products and colours accurately, but cannot guarantee the colour seen on your device is accurate. We reserve the right to limit or discontinue sales at our discretion, including by region or customer type. Descriptions and prices may change without notice. We do not guarantee that your expectations will be met or that any errors in service will be corrected.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to reject any order placed with us. We may limit or cancel orders at our discretion, particularly where orders are made under the same customer name, payment method, or address. If we modify or cancel an order, we may attempt to notify you using the information provided. You agree to provide current, accurate billing and shipping information and promptly update this information if it changes.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools which we do not monitor or control. You agree that we provide these tools “as is” and without any warranty. Your use of optional tools is entirely at your own risk. Future new features or services offered on the site will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Some content or services on our site may come from third parties. We are not responsible for third-party content or websites. If you choose to engage with third-party services, you do so at your own discretion and should review their own terms and privacy policies.

SECTION 9 – USER COMMENTS & SUBMISSIONS

If you send us comments, suggestions, ideas or other content — whether requested or unsolicited — you agree that we may use these without restriction. We are not obligated to keep such content confidential, compensate you, or respond. You must not submit anything unlawful or infringing. You are solely responsible for any comments you post and we take no responsibility for user-generated content.

SECTION 10 – PERSONAL INFORMATION

Your personal data is handled according to our Privacy Policy, which you can read in full on our site.

SECTION 11 – ERRORS OR OMISSIONS

Occasionally, our site may contain errors relating to pricing, descriptions, promotions or availability. We reserve the right to correct any such errors without prior notice, including after an order has been placed.

SECTION 12 – PROHIBITED USES

You may not use the site or its content for any unlawful, abusive, harassing, defamatory, obscene or discriminatory activity. You are also prohibited from violating intellectual property rights, uploading malware, collecting personal data, or interfering with the security of the site or related services.

SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free service. Your use of our service is at your sole risk. All products and services are provided “as is” and “as available” without warranties of any kind, unless otherwise stated. The Snug Club and its affiliates are not liable for any damages related to use of the service or any products, including but not limited to lost profits, data loss, or other consequential damages, to the fullest extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless The Snug Club, its affiliates and employees, from any claim or demand arising from your breach of these Terms or your violation of any rights or laws.

SECTION 15 – SEVERABILITY

If any part of these Terms is deemed invalid or unenforceable, the rest of the Terms will remain in effect.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us. We may terminate this agreement at any time without notice if we believe you have violated these Terms. You will still be liable for any outstanding payments owed at the time of termination.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any other policies or legal notices posted on our site, represent the full agreement between you and The Snug Club. Any previous agreements are superseded.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of Queensland, Australia. Any disputes arising will be handled in the appropriate courts within that jurisdiction.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update or replace these Terms at any time. It is your responsibility to review them periodically. Your continued use of the site means you accept any updates.